Cincinnati Zoo and Botanical Garden

The Cincinnati Zoo & Botanical Garden will scale up its animal welfare practices to establish a sustainable culture of animal excellence. Over 100 full-time employees and many seasonal staff and volunteers will participate in training courses, efficiency coaching, and leadership coaching designed to increase their knowledge, teamwork, and resources surrounding animal welfare. Select animal care staff and curators will attend offsite courses for more advanced training. Based on the priorities outlined in a logic model session, the museum will work with a consultant to deliver customized training for staff in five-day workshops focused on team-building, leadership, and "train the trainer" techniques. Project results will include the creation of an Intranet digital resource center for staff use, a leadership plan for 11 animal management leaders, a public messaging strategy on animal excellence, and documented improvements to animal welfare.