New England Aquarium

The New England Aquarium will develop, implement, and evaluate a comprehensive approach to increasing the capacity of front-line staff and interpreters to engage with visitors and interpret ocean health in a compelling way. With increasing demands on their interpretive staff the aquarium will develop a training model responsive to their audiences and adaptable to new exhibits, increase visitor satisfaction through personal and positive engagement with interpreters, and increase integration of the aquarium’s mission into the visitor experience. This project will prepare aquarium staff to be able to convey the conservation mission to any audience at any one of their current and future exhibits. They will provide a more exciting, memorable experience and a lasting impact on visitors and on the oceans.