Stepping Stones Museum for Children

Stepping Stones Museum for Children will implement the use of a comprehensive survey tool to enhance the museum evaluation processes. This tool will be capable of linking a front of house kiosk, PDAs, and other touch screen/tablet interfaces and online delivery tools with a back office database application. By doing so, the museum will acquire valuable data to inform strategic decisions, optimize programs and customer service, and steward the museum’s mission to “broaden and enrich the educational opportunities for children ten and under and enhance their understanding of the world.” Implementing the survey tool will result in real time, actionable, and reliable data to help develop programming for both exhibitions and education, support business decision making, and provide a better understanding of the needs and interests of current and prospective audiences.