Oklahoma State University

The Oklahoma State University (OSU) Library will develop a qualitative research model and project management toolkit to assist libraries in enhancing research data management services. Specifically, the team seeks to answer the research question: "What is the role and impact of the library in helping researchers manage their data along an entire project life cycle?" The project team will consult 27 OSU faculty across STEM fields and the Social Sciences to document their goals, processes, and habits through customer journey mapping and design thinking. The aim is to enlighten library research data management services and enable efforts to make data more accessible and reproducible. This project addresses a high priority gap facing all academic and research libraries, while building on current strategic initiatives in the field.