Living Coast Discovery Center
Log Number: IGSM-251727-OMS-22
The Living Coast Discovery Center will streamline its operations and enhance the visitor experience by implementing an integrated software system. The new software will replace six different software systems and will support ticketing, admissions, and gift shop sales. Project activities will focus on working with a software company to import data into the new system and train staff on its use. The project will benefit museum staff by reducing the time currently spent managing multiple software programs while also providing dashboards with metrics about engagement with visitors, members, and donors. Supporters, families, students, teachers, local visitors, and tourists will benefit from a user-friendly, improved guest experience.